Oregon eCourt: A Technology and Business Success Story

Brookings, Oregon from:
http://visittheoregoncoast.com/

While researching last week’s article on E-filing implementation statistics I ran across the 2016 Annual Report of the Oregon Judicial Branch titled: Focus on Technology.  It was a great surprise to find sixteen pages were devoted to a detailed report of their eCourt project with the following section headings:

• Project background and approach
• Developing user buy-in
• The project’s guiding principles
• How they conducted planning, law, and policy workshops
• Vendor selection and contracting
• Work with the legislature
• External stakeholder buy-in
• User project participation and training
• Integrations and implementation
• Implementation of lessons learned from the courts
• What “worked well” to make the Oregon eCourt project a success
• Current benefits from the Oregon eCourt System
• Public access and statewide mandatory eFiling
• Going forward – Continuing development

I believe that this report should be mandatory reading for all court technologists.  Congratulations and well done Oregon Judicial Branch.

It is available for download in PDF here.

Guidelines for Portable Communication Devices

On September 12, 2017, in the news release, the US Federal Courts announced guidance on the use of these devices in courthouses.  The document, in particular, discusses the use of devices by the media.  More below.

This and That in Court Technology – October, 2017

News from the California courts, digital recording technology advances, smartphone language interpretation, the NCRA, Social Security Number replacement, Mississippi court rules, a conference in New Zealand and a useful Dutch Legal Technology newsletter/blog, and a good CTC 2017 summary.

A Special Court Technology Procurement Workshop

A special 1 1/2 day Technology Procurement Workshop for Court Leaders and Technology Staff, Vendors, and Consultants will be presented in Phoenix, Arizona, November 7-8, 2017 at the Trial Court Education Center, Superior Court of Arizona in Maricopa County.

More below...

This and That in Court Technology – August, 2017

https://goo.gl/PLWoi1

A big CTC-2017 promotion (especially if you are hungry), an upcoming JTC webinar, big E-filing news, Wyoming court automation fees introduced, space and cost savings by the US Federal Courts, and a little tip in this month’s court tech news amalgamation.

This and That in Court Tech – June, 2017

https://www.travelwisconsin.com/ 

In this month’s news roundup we learn about Wisconsin's E-filing activities, news about Ravel Law and Court Innovations, Google's improved ability in language recognition, and some notes about improving communication understanding.

And last, some CTC 2017 educational program agenda news.

Technology Solutions for Self-Represented Litigants

The University of Denver's Institute for the Advancement of the American Legal System (IAALS) announced the release of Court Compass: Mapping the Future of User Access Through Technology, a compendium and analysis of court-offered solutions for self-represented litigants (SRLs), along with maturity models to guide the development of integrated solutions in courts nationwide. See this recent post on the IAALS Online Issues Blog for more details.

IAALS is also participating with a number of other organizations, including the National Center for State Courts (NCSC), on the newly formed OASIS Litigant Portal Technical Committee (LP TC). 

The LP TC will be developing technical standards for litigant portal interfaces that will expedite and simplify development of solutions to assist potential litigants without legal representation overcome barriers of cost and complexity. The work of the LP TC will leverage experiences in recent portal projects as well as requirements identified in a 2015 report titled Building a Litigant Portal: Business and Technical Requirements. Any OASIS member may participate on the LP TC. If you're interested but not yet a member of OASIS, information on how to join is available here.

This and That in Court Technology - May, 2017

New US Courts Jury Kiosks

In this month's news we learn about Michigan's E-filing RFP award, two new court tech announcement from the US Federal Courts, new ideas from the Open Law Lab blog on service process in Massachusetts, the Supreme Court of India's new CMS/E-filing system, the 2016 Judicial Effectiveness Index for Bosnia and Herzegovina, and about the 2017 E-Sign Records Conference to be held in San Francisco later this year.

JTC releases "Courts Disrupted" paper . . .

The Joint Technology Committee (JTC) has released a new Resource Bulletin titled “Courts Disrupted.” This paper takes a captivating look at today’s fast-changing world of innovation and public expectations. Recognizing courts will not remain untouched by disruptive innovation, the paper encourages embracing rather than resisting the opportunities to improve business processes and make justice more readily available to a wider audience.

Microsoft AI Services are Getting Real

Brussels Atomium

An excellent article posted on arstechnica.com on May 10, 2107  titled: “Microsoft’s bid to bring AI to every developer is starting to make sense”.  The subtitle is: “The API’s are getting good enough to be built into production systems”.  This is getting interesting.  More on the article below.

Tech Notes – April, 2017

CourtHack 2017 Champions

News about CourtHack 2017, a podcast on law enforcement body-worn cameras and the courts, and more from Alabama on court records policy.

Sponsorship opportunities at CourtHack 2.0

NCSC will be hosting CourtHack 2.0 April 22-23, 2017 at the New Jersey Law Center in New Brunswick, New Jersey.

Participating teams will come together from a variety of sources: universities, not-for-profit development groups, industry, courts, and individuals gathering and forming teams on site. We anticipate around 150 participants, dividing into about 30 teams. Court experts from across the county, including judges, court administrators, and court CIOs, will participate as mentors, providing insight into the issues and the potential benefits to both courts and the communities they serve.

The challenge sets for CourtHack 2.0 include:

1. Fairness in Fees, Fines, and Bail Practices
2. Fairness: Leveling the Playing Field
3. Understanding Customer Experience
4. Translating Legalese to Folksonomy
5. Social Support for Families in Crisis
6. Wildcard! Closing Gaps in the Court System

More details can be found at the CourtHack website: http://courthack.org/.

There are also still a number of great sponsorship opportunities available. Go here for details.

Daniel Lewis on Judge Analytics

This week we are happy to share a new interview with Daniel Lewis, CEO and Co-founder of Ravel Law on their new Judge Analytics system.

Some More Thoughts on CMS Data Conversion

Recently there has been news about case management systems projects with data conversion error problems.  While we have written about this issue before, I would like to share some more thoughts on this important issue.

Why do Court IT Projects Fail?

A good number of court IT projects fail.  I share my list as to what and why in this Court Tech Bulletin post for the end of February 2017.

CTC-2017 Program Development Survey

Our conference planners for the upcoming CTC-2017 to be held in Salt Lake City from September 12-14, 2017 are asking for your help.  They have posted an online survey to gather your ideas to make the conference the best it can possibly be.

To take the survey click here.

Also, conference registration is open and available at http://www.ctc2017.org/Registration.aspx

Court Tech Related News and Notes – February, 2017

We have news about Margaret Hagan’s new book, digital justice around the world, New Hampshire’s neutral citation program, Tyler Technology in Maine, a new name for the FACT group, and a survey on social media.

CourtHack 2.0 Coming - Spring, 2017

Robot lawyers that help file court appeals and geo-positioning technology that alerts police officers when court orders are being served in their area are just two of the innovative technologies developed at NCSC’s first CourtHack in 2016. It was so successful that CourtHack 2.0 is being held April 22-23, 2017, at the New Jersey Law Center in New Brunswick. CourtHack aims to attract the brightest legal minds, technologists, entrepreneurs, and others to compete in a 30-hour hackathon to develop technologies to improve the administration of justice.  Court experts, including judges, court administrators, and court CIOs from across the country, participate as mentors and advisors.

Some Big Court Technology Corporate News

Two changes in court technology-related corporations came to our attention this week via press releases.

NCSC Court Tech Positions Announced

The National Center for State Courts - Court Consulting Services Division in collaboration with Technology Services has openings for two positions:



1. Senior Court Technology Consultant, Band W316; Salary depends on qualification.
2. Principal Court Technology Consultant, Band D418; Salary depends on qualification.

Positions are open until filled; however, for first consideration, submit applications by Monday, October 3, 2016 until 5:00 pm. EDT.

To apply for any of these positions, go to our web page at: www.ncsc.org/jobs and click on NCSC domestic jobs. First time users will need to register before applying.  Positions are being advertised internally and externally at the same time.