Writing this post I find myself traveling home a day late due to a computer decision. My "tale of woe" began last night when I presented myself at my connection gate, with 12 minutes prior to the scheduled departure. I was informed that my reservation had been canceled, by the airline computer. This was done despite my instructions at my trip originating airport to keep my original reservations/plans and, I was given a printed ticket. What does this have to do with court automation… I will explain below.
Thursday, April 19, 2018
Automated Decisions Need Supervision
Writing this post I find myself traveling home a day late due to a computer decision. My "tale of woe" began last night when I presented myself at my connection gate, with 12 minutes prior to the scheduled departure. I was informed that my reservation had been canceled, by the airline computer. This was done despite my instructions at my trip originating airport to keep my original reservations/plans and, I was given a printed ticket. What does this have to do with court automation… I will explain below.
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