Friday, February 3, 2012

Attorney Technology Motivations?

I don't know if it is just me or if others have noticed this but when dealing with some attorneys, particularly on the subject of E-filing there is often very strange in, why would I want E-filing, online access, etc.?

The "3 Geeks and a Law Blog" (thanks Rob) has posted a very interesting article titled "Staying Relevant - Part 4: Technology and the Bottom-line".

They attribute some attorney resistance to technological change as "Cost-plus thinking" explaining:
"In a cost-plus world, firms react by draining the company of capital every December 31st. This mind-set does not view technology as an investment, but instead as a necessary expense. Worse yet, technology negatively impacts the number of hours and respective revenue generated by them. So why would a firm invest in it?"
The article continues with some excellent examples and counter-arguments to this worldview.  But I would also suggest that this "argument" should both inform and temper the court's response to criticisms of their technology initiatives.