Court Web Conferencing Tips

In the time of the COVID-19 pandemic, we want to share some tips from more than twenty years using videoconferencing and web conferencing technology for presentations, technology development and support.  We begin:

Courts and Coronavirus: Is Videoconferencing a Solution?

Video Conference Room at the Ninth Judicial Circuit, Florida

Building upon our JTC Teleservices post earlier this month, I received permission from the author (and good friend), Prof Anne Wallace of Latrobe University to re-post the following article from another friend, Norman Meyer's Court Leader blog.


The global coronavirus pandemic is having profound effects and the responses by governments, health care providers, individuals, etc., is ongoing. At this time (mid-March) we do not have all the answers and the totality of what may happen is yet to be learned. Nevertheless, there are actions we can take to help mitigate the spread of the coronavirus. One way this can happen is to have courts use technology to enable remote personal appearances. Today’s blog post is written by Professor Anne Wallace, whose research about the issues involved in such remote appearances provides valuable information for courts worldwide to consider as they cope with the coronavirus pandemic. Many thanks go to her for this valuable information.

JTC Resource Bulletin: Case Studies in ODR for Courts

Since the JTC first released a publication on the topic of Online Dispute Resolution (ODR) in 2016, there has been a seismic shift in US courts’ practical experience as well as interest in ODR. This paper highlights ODR implementations that illustrate a sample of technologies, philosophies, and approaches to the used.

Virus Outbreak Prompts China's Courts to go Online

We learned from the South China Morning Post (via a repost from Abacus)

As a result of the COVID-19 (Corona Virus) outbreak, the courts in China have moved much of their work to online electronic services.

"The Shanghai High Court recorded a 63 percent increase in online court cases compared with the same period last year, state media reported. In addition to handling court case filings online, the court is using online platforms to handle payments, contact with judges, material submissions and other litigation services. Remote court trials are conducted over video links.

Online court technology is also being used in other parts of the country, but not everything is going smoothly. Assistant judge Ma Chengcheng of the Intermediate People’s Court in Xinyang told local media that before the trial, participants needed to be contacted by phone or WeChat and patiently walked through how to use the software."

eCourts 2020 Call for Proposals is Open

Our eCourts 2020 conference staff release the following announcement:

eCourts 2020 will provide opportunities to learn about both practical applications of technology as well as innovations that may impact the courts. We are reaching out to the court community for session ideas that will energize the teams of administrators, technologists, and judges who attend the eCourts conference.

JTC Resource Bulletin - Cybersecurity Basics

In December 2019 the Joint Technology Committee (JTC) established by the Conference of State Court Administrators (COSCA), the National Association for Court Management (NACM) and the National Center for State Courts (NCSC) issued a new Resource Bulletinon Cybersecurity Basics for Courts.

This and That in Court Technology – February 2020

Irish Beef Stew

Just like the winter Irish beef stew shown in the picture to the right, we have a mix of great projects/ingredients to share this month.  They include serious security warning for Microsoft Windows, new AI decision reader from ROSS Intelligence, Lex Machina AI expanding into state courts, the PACER fees federal appeals hearing, Alaska Emailing jury summons, and automation program news from England & Wales and a new automation budget commitment for Ireland.

JTC Resource Bulletin - Teleservices for Courts

Teleservices is the delivery of services from a distance using telephony and/or digital technologies. There are a growing number of innovative utilizations with a track record of success in both the public and private sectors. Teleservices can be more widely utilized for some court processes, saving courts and the public time and money, better meeting client needs, reducing security risks to medical and behavioral health providers and the public, and improving the public’s access to justice.

E-Courts 2020 Registration is Open

Registration for eCourts 2020 is open. The conference runs December 7–9, 2020, at the MGM Grand Hotel in Las Vegas. You should register today to book at our lowest block pricing.


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Report on Court Appearances in Criminal Proceedings Through Telepresence

McGlothlin Courtroom - William and Mary Law School

Center for Legal and Court Technology

I had the pleasure of participating, along with many court and academic friends, in the focus group on using Telepresence (video conferencing)for an excellent report released this month from RAND Corporation via their Priority Criminal Justice Needs Program funded by the National Institute of Justice.

More below: