As with nearly all conferences, this year eCourts 2020 is a virtual online event on December 7, 8, and 9 starting at 1:00 PM eastern standard time each day. We have an outstanding list of presentations scheduled. The full list is available at https://e-courts.org/conference-info/ Some highlights are…
Monday Sessions
Keynote – Motivating Strategies for a Remote World,
presenter Thomas Topping who is a professional speaker and employee engagement
expert with a master’s degree in Human Resources Management. He has spent his
career transforming teams and training individuals for some of the largest
organizations in the United States. His professional contributions have been
described as innovative, unique, pioneering, daring, and out-of-the-box.
Lassoing the Locomotive sponsored by Tyler Technologies and
Amazon Web Services (AWS). The speaker
is our friend, Bruce Graham, Senior Strategy Advisor at Tyler. Bruce Graham joined Tyler Technologies in
2008 as president of the Courts & Justice Division. In January 2020, he
transitioned to the role of senior strategy officer, continuing to work with
other Tyler executives in shaping vision and strategy while also pursuing his
passion of working with the nonprofit organization Both Ends Believing.
Video Killed the Radio Star - Remote work by video is great,
but not quite the same as in person. This session will discuss the impact that
days of endless video meetings can have on staff, and will discuss approaches
to using video technology in ways that maximize our efficiency but reduce the
strain on our eyes, and our brains.
Tuesday Sessions
Changes…Turn and Face the Strange. Who says innovation has
to cost a bundle and take an age to roll out? In this session we spotlight
low-cost, high-tech ideas that went from 0 to 60 in a hurry. Listen in and
adapt one to your court. Recycling encouraged! This lightning round session
will showcase several great technologies, including Arizona’s use of the
PayNearMe platform, Michigan’s coffee shop user evaluation approach to
improving user experience (UX), and utilizing existing teleservice/telehealth
platforms to support behavioral health services.
Addressing the challenges of evidence management and virtual
hearings during—and after—the pandemic.
Sponsored by Thomson Reuters, this session will share how a variety of
courts in the US and Canada are implementing solutions to overcome the
challenges the pandemic has put before the courts. What solutions and practices
have they implemented? How have those solutions impacted their court
operations, reduced their backlogs, and helped them continue their commitment
to access to justice for their communities.
The Weight - will discuss technology that moves some
services online, and the use of simple tech to help clear the backlog. The
pandemic is creating an increased volume in certain case types. This session
will feature New Jersey’s innovative Chat Bot, which is used to guide
individuals to services and resources as well as answer common questions.
Online Dispute Resolution (ODR) is making its way into many divisions and its
adoption requires a lot of planning.
Iowa is deep into planning for ODR in Landlord/Tenant. Learn how your
court can start the planning process.
Wednesday Sessions
Suspicious Minds with Siobhan Gorman, partner in the Brunswick
Group and Suzanne Spaulding speakers.
Disinformation campaigns targeted at the justice system
present a new frontier of challenges in maintaining public trust and confidence
in our system of government, and no part of the system is more susceptible than
the courts. Learn about what these attacks could look like if they end up in your
backyard, and what you should be prepared to do to respond. Disinformation campaigns targeted at the
justice system present a new frontier of challenges in maintaining public trust
and confidence in our system of government, and no part of the system is more
susceptible than the courts. Learn about what these attacks could look like if
they end up in your backyard, and what you should be prepared to do to respond.
The Rise of the Machines sponsored by Computing System
Innovation (CSI). This session will focus on proven injection points of where
AI and software bots can dramatically assist in expediting court document
processing and reducing labor.
Demonstrations ranging from automation of attorney e-filing portal
submissions to elimination of clerk portal review and acceptance will be highlighted.
In addition, advancements in AI technologies that enable rapid AI system
implementation and self-improving AI accuracy will be demonstrated.
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