InfoWorld recently published an excellent article titled - 7 dirty consultant tricks (and how to avoid them). Unfortunately I have seen every one of these done to courts (from afar) during my more than 20 years here at the NCSC.
Conversely, a comment on the article linked to this posting on "8 Client Types That Are Nothing But a Pain in the A**" that contains some interesting observations from the consultant's viewpoint.
My experience is that if the project is poorly defined and/or they want the consultant to be the project leader are ingredients in the "recipe for disaster". As an FYI, we try to introduce good project management techniques in our Institute for Court Management class , Managing Technology Projects and Technology Resources that is available "in-person" and online.
Please read and learn. It will help you and your organization to avoid pain in the future.
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