Some of my colleagues and I are planning on writing a series of articles on Court Case Management Systems over the next year (or two).
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Our current outline looks like this:
• Introduction – About change?
• Does your CMS help you do your work?
• Organization, users, and roles
• Groups and relationships
• Configurability
• Events, tasks and workflow
• Charges and compliance tracking
• Calendars and scheduling
• Documents – they are the database
• E-Filing and data sharing and the CMS
• Security and verification
• Public access and interface options
• Financials – case related requirements
• Financials – public requirements
• Reports and statistics (they aren’t the same)
• Dashboards and decision support
• Other user interface needs and options
• Comments on project management, acquisition, and development
• Conclusion – what’s next?
But don’t hold us to this outline as this is a huge subject and we reserve the right to add sections and break it down further.
So what is missing that you think should be in our discussion? Your ideas and comments can be written (yes, anonymously) below or you can E-mail me at jmcmillan@ncsc.org.
- Unbundling and pro se self management of legal process workflows.
ReplyDelete- audit-ability of courts for fairness, justice, efficiency and neutrality
- standardized forms, standardized workflows - checklists and capturing heuristics
System training
ReplyDelete