"Cultural changes are necessary to create an Internet-aware government, the document says. A vision must be created by leadership, outlining guiding principles that must then be enforced."The article also goes on to state:
"Audits should focus on outcomes, while enabling departments to achieve those goals using their own means. Opening up access to social media tools may help them to meet their objectives, by helping governmental organisations to listen to feedback from traditionally under-represented groups, such as front line workers. Other tools that could help to achieve positive outcomes include real-time communication tools such as live chat."You can read the entire article at:
http://www.itjoblog.co.uk/2010/05/government-open-platform.html
The entire Centre for Technology Policy Research report: Open Government, Some Next Steps for the UK can be downloaded in PDF from:
http://ctpr.org/wp-content/uploads/2010/05/CTPR-Report-Open-Government.pdf