2019 ODR International Forum: ‘Online Dispute Resolution is here to stay’

Singapore presentation at ODR 2019

The woman’s last name was called a few times in Collin County Court in North Texas before she finally appeared, 15 minutes late, with a baby in her arms and tears in her eyes. As Ben White, the court’s senior IT manager, watched her rush into the courtroom, he assumed the woman couldn’t find a babysitter and her job didn’t offer paid time off. He wondered if the money she was losing by being in court that day might cause her to go into debt.

“I realized right then that ODR (online dispute resolution) was meant for her,” said White, a panelist at the recent 2019 ODR International Forum.

This and That in Court Technology – Halloween 2019

In this “busy holiday” edition of the CTB we share news about ODR in Yolo County, California, ideas for finding money for justice programs, yet another ransomware attack, a new institute on Speech to Text technology, Alexa voice response for juror information in Orlando, Florida, a report on court digitization in the Dallas, Texas Municipal Court, a new Oasis-Open standard for digital signatures, a “blueprint” report from England and Wales on digital justice, and the Sweden judiciary exploring interactive decisions.

The Purposes of Court Technology

I thought that I would share a post on the purpose of various court work processes and how technology has (or in some instances has not) changed them.  In other words, why do we do what we do in the legal/court system?

Let’s begin:

Tech Interns for Courts: Some Ideas

Over the years I have had some excellent interns that worked for me in Arizona, on international projects, and here at the NCSC.   It seems that, not surprisingly, all of them went on to good careers.  In this week's post, I will share some project ideas for your potential interns and second, some tips to make their experience a rewarding one.

CTC 2019 Session Videos Available Online

The NCSC is happy to share sixteen Court Technology Conference 2019 educational sessions.   The full list of CTC educational sessions is available here so you can see what you missed and start to build your justification to attend either E-Courts 2020 or CTC 2021.

This and That in Court Tech – September 2019

In this month’s compendium, we have a lot of news and comments about electronic documents.  The posts discuss online “phishing” scammers using fake legal documents, an audit report on the UK Court Modernization Program, a PDF standard implementation announcement by Microsoft, another court filer document redaction problem, the new public Texas court document portal, the 21st Century Integrated Digital Experience Act and a personal note on Judge Dorothy Nelson.

Judge Rose Zamora Awarded McMillan Scholarship at CTC-2019

Jim McMillan and Judge Rose Zamora at CTC-2019

We are pleased to share that Judge Rose Zamora from the New Braunfels Texas Municipal Court was awarded the McMillan Scholarship at the CTC 2019 Conference for her innovations.  Much more below:

Some CTC 2019 Highlights

If you weren’t one of the 1,400 or so people who attended CTC 2019 on Sept. 10-12 in New Orleans, you missed a lot of great information, but here’s a summary of a handful of some well-attended sessions. 

We will have additional articles on the conference in the upcoming weeks.

OASIS Litigant Portal Draft Standard Review

OASIS and the OASIS Litigant Portal (LP) TC are pleased to announce that Litigant Portal Exchange Version 1.0 is now available for public review and comment.

The Litigant Portal Exchange 1.0 (LPX 1.0) standard consists of a set of non-proprietary message specifications and data models, along with clarifying explanations, to promote interoperability between litigant portal systems, courts, legal assistance providers and related systems. Portal modules are designed to provide assistance to self-represented litigants.

Criminal Justice System Information – A NoSQL Solution

Cards used in Bletchley Park during WWII

By James E. McMillan, Principal Court Management Consultant, National Center for State Courts

Summary: I think that I have found a solution for one of the most difficult problems in justice systems: the criminal case information data model and coinciding information accuracy.  I understand that this is a bold statement and therefore the following article explains it in some detail.

The problem with tracking criminal case information from inception (incident or indictment), through the process and subsequent consequences and compliance have always been complexity.  Criminal and juvenile case data includes charges, modifications, findings, orders, fines and restitution payment, and behavioral/remediation compliance that change and reconfigure in non-specific ways.  The graphic from a SEARCH Group Report below shows some of the data and workflows involved.