Automated Decisions Need Supervision

Writing this post I find myself traveling home a day late due to a computer decision.  My "tale of woe" began last night when I presented myself at my connection gate, with 12 minutes prior to the scheduled departure.  I was informed that my reservation had been canceled, by the airline computer.  This was done despite my instructions at my trip originating airport to keep my original reservations/plans and, I was given a printed ticket. What does this have to do with court automation… I will explain below.

This and That in Court Technology – January 2018

Kansas Sunflower Field

This month we share news about a new CMS project for Kansas, Microsoft’s Skype Interview Scheduler, Legal Tech Design’s pop-up blockchain class, a well formatted legal pleading from the New Zealand courts, and useful feature tips for the Chrome browser.

Clerk Bot

Craig Van Brussel, Chief Technology Officer in the First Judicial District of Florida shared news about their testing of “Robotic Process Automation” that was developed by Computing Systems Innovations (CSI) in Orlando.  More below:

The 2017 McMillan Scholarship Award Winner

Jose Lezcano and Jim McMillan

Jose Lezcano, the Judicial Branch IT Director in Puerto Rico was honored with the McMillan Scholarship at the CTC 2017 Conference for his technology leadership.  More below:

North Carolina AOC Issues RFI for CMS Evaluation

North Carolina Supreme Court building

The North Carolina Administrative Office of the Courts is currently researching the services to assess the current integrated case management systems in the market place that will best fit the existing and future needs of the NCAOC.

 Additional information about the NCAOC can be viewed at its website www.nccourts.org.

The information gathered from this RFI will be used to identify vendors that can provide the systems needed to meet the needs of the Technology Services Division’s technical and infrastructure requirements.

Interested parties must submit a response package no later than 2:00 pm (EDT), July 31, 2017.

The full RFI (PDF format) is available at: https://www.ips.state.nc.us/IPS/AGENCY/PDF/11967000.pdf

Event Time

In the CCMS series we wrote about events and tasks.  In that article, we mentioned event weights that reflects the amount of work that was expended on that event.  But there is another way that we can augment the event record.  We explain.

Structuring Documents – Why and How

The challenge we have as courts is to turn documents into actionable information.  We most commonly do this by re-entering data into the case management systems database.  The courts can and should do better by using the software that most everyone already owns.  We discuss below.

Some More Thoughts on CMS Data Conversion

Recently there has been news about case management systems projects with data conversion error problems.  While we have written about this issue before, I would like to share some more thoughts on this important issue.

Court Tech Related News and Notes – February, 2017

We have news about Margaret Hagan’s new book, digital justice around the world, New Hampshire’s neutral citation program, Tyler Technology in Maine, a new name for the FACT group, and a survey on social media.

Some Big Court Technology Corporate News

Two changes in court technology-related corporations came to our attention this week via press releases.

This and That in Court Technology – December, 2016

In this month's edition, we have e-Courts information; some news items and announcements from Microsoft; Alameda County, California CMS problems; a new way to annotate legal briefs; and some holiday gift guides for last minute shopping.

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Is it Time to Rename CMS?

The term “Case Management Systems” has been appropriated for use in a much wider range of software applications such as insurance and financial organizations.  Is it time to rename and re-brand our main court automation systems?  Maybe?

Court Case Management Systems Part 18: Decision Support

In the previous post in our series we discussed Court Case Management Systems (CCMS) Dashboards that support case process, management information, and decisions.  In other words, information that makes our “court process factory” more efficient.  And the key purpose of case management is to organize data (and insure completeness) so that it can in turn be converted into information for cases to be adjudicated and decisions rendered.

But what’s next?  We think that one part of the answer is to integrate and extend the judicial decision support functionality into the CCMS itself. We explain below…

US Federal Judiciary Cites Technology for Efficiency

US Federal Courthouse in Denver

In a press release on July 6, 2016 the US Federal Courts cited multiple court technology initiatives as part of their overall efficiency and cost reduction strategy.

Webinar and Other News – July, 2016

News about a free court tech webinar, more on CMS events and decisions, Margaret Hagan on Legal Services Bots, and a couple of security warnings.

Court Case Management Events and Decision Mapping

Earlier this week I participated in the BPM and Case Management Global Summit conference with my good friend and colleague, John Matthias of the NCSC Court Services Division.  He shared some of his recent work on court case management systems including decision mapping.

Court Contingency Planning

As they say, stuff happens.  So it is very important that courts develop a contingency plan to keep operating as much as possible.

Our guest blogger, Steve Smith, Technology Services Supervisor of the 13th Circuit Court for Boone and Callaway counties in Missouri, shares what they have developed.

This and That in Court Technology – Early Summer 2016

At the beginning of summer 2016, we share court technology news from the IACA European Regional Conference, Mississippi mobile access to justice app plans, online juror research restriction, Colorado online court information access questions, and a really big new computer monitor.

Events, Baseball, and Better Court Statistics

Cases are made up of events that can be counted in additional detail.  And those individual events have characteristics that can also be quantified.  In this article I will discuss these concepts with an apology up front that I will be using a lot of the game of Baseball analogies with apologies to my friends who follow the game of Cricket.  That said…

This and That in Court Technology – March, 2016

Mecklenburg County Courtroom Tech

Court technology related news from North Carolina, Louisiana, Texas, Indiana, Arizona and the UK in this month's edition of This and That.