Wednesday, December 20, 2017
Wednesday, December 13, 2017
Structuring Court Communications with an App
Courts are different than many other businesses or services. A rather obvious statement I know. But a very important difference is that we have very formal court rules and legal statutes that create the steps, as well as boundaries, in how information is presented. The rules also determine how the courts evaluate the completeness and truthfulness of the information presented. Because of these structures and rules, I have been very cautious about the court's use of social media that as we know, have very few if any rules.
But communication is hard for many people. This is especially true for communication that is structured to persuade or argue a point of view or law. Therefore, an app that helps people, especially the self-represented litigants to accomplish this, is of great interest to me.
Thursday, December 7, 2017
Friday, December 1, 2017
Webinar: How to Incorporate Plain Language into Court Forms, Websites, and Other Materials
The National Association for Court Management, in partnership with the Self-represented Litigation Network (SRLN), presented its third webinar of 2017 on November 29, 2017.
Fortunately for those of us who missed the live event, they have saved the slides and recording at https://www.srln.org/node/1313
Monday, November 20, 2017
Oregon eCourt: A Technology and Business Success Story
Brookings, Oregon from: http://visittheoregoncoast.com/ |
While researching last week’s article on E-filing implementation statistics I ran across the 2016 Annual Report of the Oregon Judicial Branch titled: Focus on Technology. It was a great surprise to find sixteen pages were devoted to a detailed report of their eCourt project with the following section headings:
- Project background and approach
- Developing user buy-in
- The project’s guiding principles
- How they conducted planning, law, and policy workshops
- Vendor selection and contracting
- Work with the legislature
- External stakeholder buy-in
- User project participation and training
- Integrations and implementation
- Implementation of lessons learned from the courts
- What “worked well” to make the Oregon eCourt project a success
- Current benefits from the Oregon eCourt System
- Public access and statewide mandatory eFiling
- Going forward – Continuing development
I believe that this report should be mandatory reading for all court technologists. Congratulations and well done Oregon Judicial Branch.
It is available for download in PDF here.
Wednesday, November 15, 2017
Millions and Millions Served
An original McDonald's Restaurant |
When I was young, the US fast food restaurant, McDonald’s would display that they had sold over 1 million and later 2 million hamburgers (see picture at the left). Court E-filing has been like that. Slow adoption at first. But now after 20 years, there are now millions of E-filings recorded.
Wednesday, November 8, 2017
Microsoft/Legal Aid Tech/Voice-Response Portals
There is so much to this story I couldn’t really write a title that reflected all of the exciting news. We learned that Microsoft is currently investing in applying their new AI enabled voice-response technology to the problem of legal aid for the disadvantaged. They have engaged with our friends and experts in the subject at the Legal Services Corporation and Probono.net. Much more below...
Friday, November 3, 2017
Friday, October 27, 2017
Guidelines for Portable Communication Devices
On September 12, 2017, in the news release, the US Federal Courts announced guidance on the use of these devices in courthouses. The document, in particular, discusses the use of devices by the media. More below.
Thursday, October 19, 2017
Clerk Bot
Craig Van Brussel, Chief Technology Officer in the First Judicial District of Florida shared news about their testing of “Robotic Process Automation” that was developed by Computing Systems Innovations (CSI) in Orlando. More below:
Thursday, October 12, 2017
Court Cyber Security Risk Discussed
After the great CTC keynote address on cyber-security I had some thoughts on what are the court’s actual areas of vulnerability. That and information about a nice PDF converter utility below:
Thursday, October 5, 2017
Friday, September 29, 2017
LegalXML Electronic Court Filing Specification 5.0 Draft Announced
In the first major update since 2013, the Oasis-Open LegalXML Electronic Court Filing (ECF) Technical Committee has announced version 5 for sixty-day public review. Since the standard is the most widely used electronic filing standard, this is a significant advancement.
More below…
Wednesday, September 27, 2017
A New NCSC Report on Automated Redaction
https://www.shareicon.net/ |
In a follow-up to the July paper on “Best Practices for Court Privacy Policy Formulation”, the NCSC with the support of The State Justice Institute, the new paper, "Automated Redaction Proof of Concept Report" addresses the need for policies and technology for redaction of protected information.
More below…
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