Thursday, March 11, 2021

Courts on the Go

 


Legal technology writer Molly McDonough posted an article about the Utah Outreach Court (https://twitter.com/saltlakejustice). That court takes a courtroom to the litigants, in some instances to the homeless person's campsite, using a repurposed mobile command center vehicle and tents.



Monday, March 8, 2021

Smoke Tests Protect Courtroom Air From COVID-19


Published by press release on March 4, 2021, in US Courts News

"Even as vaccines begin to protect the public from the coronavirus (COVID-19), one of the Judiciary’s biggest priorities is ensuring that the air inside courtrooms and hallways remains safe as courts schedule more in-person legal proceedings.

Thursday, March 4, 2021

Wednesday, February 24, 2021

A Court Public Data Access Proposal – Yes, but…

 

My friend Bob Ambrogi asked for comment during last Friday’s Legaltech Week Journalists’ Roundtable (an excellent discussion every week about our court customers). The discussion turned briefly to Jason Tashea's proposal via the DayOneProject.org initiative titled “Digitizing State Courts, Expanding Access to Justice”.  The following is my partial reply to the question asked.

I applaud Mr. Tashea for thinking about the problem. But I think there is a lot more to consider and there are additional options?  I explain…

Thursday, February 18, 2021

This and That in Court Technology - February 2021

 

 

Winter 2021

There is a massive amount of court technology news this month.  We learned about, US Federal Courts response to the Covid-19 pandemic, conference news from the Innovating Justice 2021 and Legalweek 2021 events, California’s CourtStack initiative, Mark Beer’s upcoming talk on AI support for judicial decision making, Seattle and King County’s impact and response to the pandemic caseload, the NACM video podcast on Teleworking, and proposed USA federal government rules on digital format archiving.

 

Thursday, February 11, 2021

Zoom Web Conference Filter Opportunity?

 


Most of our readers have seen the Zoom filer mishap online video known as “I’m not a cat”.  The story even made the news in Germany and late-night TV shows.  First, I want to congratulate the Judge for handling the problem, but I have a different view of how we can learn from this?


 

Wednesday, January 27, 2021

IJIS Institute National Symposium Announced

 

From the IJIS Institute

Join us virtually, February 17-18, 2021, for the IJIS Institute National Symposium. This event will highlight national priority initiatives benefiting all levels of government and brings together industry solution providers, government leaders, and representatives from nonprofit and academic organizations to network and collaborate in a neutral, non-sales environment. The National Symposium offers the unique opportunity to hear first-hand from state and local government officials and Federal government leaders.  

 

Tuesday, January 26, 2021

eCourts 2020 Session Replays Available Now

 

We’re happy to announce that all session replays from eCourts 2020 are now available at https://vimeo.com/showcase/8000351

Here are some highlights:

  • HR guru Tom Topping discussed outcome-driven approaches for leaders, managers, and staff that provide resilient models for success in a remote work environment—while creating a satisfying work experience for everyone.

  • Siobhan Gorman and Suzanne Spaulding shared information about what disinformation attacks could look like if they end up in your backyard and how you can prepare to respond.

  • David Slayton discussed the essential next steps to continue improving the technology and strategy to balance virtual and in-person services.

If you couldn’t make the conference, missed a session, or want to share a memorable session with a colleague, they’re all ready for you to watch in our eCourts 2020 Virtual Session Showcase.

Get the latest eCourts 2020 information at e-Courts.org


Thursday, January 21, 2021

Looks Like a Court Record to Me?



I read with interest announcements regarding a new MicrosoftTeams “Meeting Recap” feature (along with a couple of other interesting functions) that begins roll out soon.  The announcement says…

“Originally announced in September 2020, this new meeting experience will allow participants or people unable to attend the meeting to access meeting content after it has ended. Microsoft Teams will automatically share the meeting recording, transcript, chat, shared files, and more in the meeting’s details tab.”


Wednesday, January 13, 2021

Some Ideas for Handling the Upcoming Covid-19 Case Surge

 


Everyone can easily foresee the surge of in-person court cases that are coming later in 2021.  Many courts have put case processing on hold.  And assuming that the vaccination program will be successful in the first half of the year, what can courts do to address the case backlog and new matters that will come?  I have some ideas that I will share below.

Please also note that my colleagues and friends of the NCSC have created a tremendous resource around courts and the pandemic at  https://www.ncsc.org/newsroom/public-health-emergency  Click on the Statewide Plans to Resume Court Operations link (you may have to scroll across the red navigation bar to find it).

 

Tuesday, January 12, 2021

Building Ventilation – 2021 Court Tech

 

Today, I saw an excellent article on Bloomberg.com regarding building air quality and ventilation issues.  This is an important court technology concern with the Covid-19 pandemic but also a long term concern for occupant health.  Since many courthouses have challenges in this area, I thought it might be good to share some questions and quote key responses from the article below?

Please read the full article here.

 


Friday, January 8, 2021

Judiciary Addresses Cybersecurity Breach: Extra Safeguards to Protect Sensitive Court Records

 


See attribution below

Via Press Release Published on January 6, 2021

“After the recent disclosure of widespread cybersecurity breaches of both private sector and government computer systems, federal courts are immediately adding new security procedures to protect highly sensitive confidential documents filed with the courts.

“The federal Judiciary’s foremost concern must be the integrity of and public trust in the operation and administration of its courts,” James C. Duff, Secretary of the Judicial Conference of the United States, the Judiciary’s national policy-making body, said in a January 6, 2021, communication to the courts.

Wednesday, January 6, 2021

New Jersey Remote Court Instructions

 

See attribution below

This past weekend I read an article in our local newspaper regarding problems some courts were having dealing with the backlog of housing/landlord-tenant cases due to the pandemic.  I was somewhat surprised to read that all their hearings were still being done in-person.  Why?  I do not know. But for those courts who may not be able to develop their own procedures, I suggest that you take a look at the New Jersey Courts “Instructions for Participants in RemoteCourt Events”?  Surely these would be helpful for many court and chambers hearings?


Monday, January 4, 2021

Transparent Displays - The New Public 'Window'

  

image provided by LG.COM

We just learned of the new transparent OLED (flat panel) displays that are being introduced by the LG corporation at the 2021 ConsumerElectronics Show.  While this article projects that these displays would be used at restaurants or subway stations, I think they would be the perfect court clerk/registrar "window".  We explain…




Wednesday, December 23, 2020

Explaining Why Court Tech Seemed to Move Slowly in 2020?

 


Recently I heard multiple legal technology writers bemoan the slowness that courts adopt and implement new online and similar services.  I explain why that is, and why it is likely not to get better soon in this post? It is going to be a cold winter.


Tuesday, December 15, 2020

Dynamic Fees for Courts

 

Mural in the Ariel Rios Federal Building

We can clearly foresee that the upcoming years will be difficult for governments and courts as tax revenue will take some time to recover following the Pandemic.  Court budgets being primarily composed of personnel costs will respond by not filling empty positions, layoffs, and reducing service hours and/or days.

I have an idea that could be considered to ameliorate service reductions that were introduced in recent years, famously by ride-sharing companies such as Uber and Lyft, known as “dynamic” or “surge” pricing.  I explain below.

Monday, December 7, 2020

Virtual eCourts 2020 Starts Today


A small reminder, Virtual eCourts conference starts today, December 7, 2020.  Held each day for about 4 hours, one can still sign up at https://e-courts.org/ for the Zoom webinar.  


Monday, November 23, 2020

eCourts 2020 Agenda Online - #eCourts2020



 As with nearly all conferences, this year eCourts 2020 is a virtual online event on December 7, 8, and 9 starting at 1:00 PM eastern standard time each day.  We have an outstanding list of presentations scheduled.  The full list is available at https://e-courts.org/conference-info/   Some highlights are…

Monday Sessions

Keynote – Motivating Strategies for a Remote World, presenter Thomas Topping who is a professional speaker and employee engagement expert with a master’s degree in Human Resources Management. He has spent his career transforming teams and training individuals for some of the largest organizations in the United States. His professional contributions have been described as innovative, unique, pioneering, daring, and out-of-the-box.

Wednesday, November 18, 2020

Texas Issues RFO for Statewide Uniform CMS


A Texas Armadillo

We learned on November 17, 2020, that:

“The Texas Office of Court Administration (OCA), a judicial branch agency that assists the Supreme Court of Texas with the administration of the Texas courts, invites submissions of offers for a statewide, integrated, comprehensive, cloud‐based uniform case management system and associated implementation services in compliance with the requirements and terms set forth in this RFO (UCMS).”

Of note, questions are due by December 8, 2020 with offer submissions due on January 21, 2020.

The full RFO announcement and documents are available online at http://www.txsmartbuy.com/esbddetails/view/212210180

Wednesday, November 11, 2020

British Island of Jersey Releases CCMS “Tender”

 

St. Helier Harbor

 

I heard from our friend, Marcus Ferbrache that his court has released an RFP/Tender for a court case management system for the British Island of Jersey.  He explains below:

 


Monday, November 9, 2020

IJIS Virtual Summit: The New Age of Court Technology


Join the IJIS Courts Advisory Committee (ICAC) on November 17, 2020 for a no-cost technology summit focused on engaging practitioners and industry, through open and frank conversations that advance the fidelity of virtual court operations. Practitioners will provide insight on needs, priorities, and experiences while the industry shares new opportunities that technology brings to the table.

Thursday, November 5, 2020

Laptops as the Court’s Standard Computer

 

 

 

In recent years I have often recommended projects to acquire laptops instead of desktop computers.  This recommendation is even stronger today. I explain the reasons for this approach in this week’s post below.

 






Friday, October 30, 2020

COVID, the Court, and the Future of the Jury Trial Summit

 

A free virtual summit is scheduled to be held on Friday, November 13 and continue the following Friday, November 20 from 1:00 PM – 5:00 PM EST each day.

The summit is being organized by the National Institute for Trial Advocacy (NITA) and the Online Courtroom Project.  The conference writes “As courts around the country have struggled to continue operations in the face of the unprecedented coronavirus pandemic, each state and the federal courts have issued their own set of guidelines to try and resume trials. However, each jurisdiction, and each judge has also implemented their own set of practices, given their resources, staffing, budget, and judgment. While most of these national, regional, and individual practices have been conducted on a trial and error basis, the goal of this conference is to provide practical recommendations on procedures, resources, and skills for both courts and attorneys who are looking to conduct jury trials in this challenging time.

This conference is free of charge. Attendees are encouraged to donate to a designated charity to assist underserved communities gain greater access to technology and the internet.

For more and to sign up go to https://www.nita.org/summit-about

 -

The photo above is from the Eleventh Judicial Circuit of Florida’s Virtual Court Resources by Division/Case type web page at:

https://www.jud11.flcourts.org/Court-Announcements/ArtMID/584/ArticleID/3567/Virtual-Court-Resources-by-Division-Case-Type

 

 


Thursday, October 29, 2020

Tips to Reduce Ransomware Risk and More…

 


 

In this post we share tips to protect you from malware, Harris County’s new Covid-10 juror procedure video, the new Zoom language interpretation service, and a web page showing how Covid-19 aerosol dispersion works.


Tuesday, October 20, 2020

This and That in Court Technology, October 2020

 

Lots of news this time on court tech.  We note news about the E-Courts Conference agenda, a scientific study of reminder systems impact on court appearances, Rocketlawyer using Utah’s Regulatory Sandbox project to test innovations, why Alexa shouldn’t be installed on your court’s internal computer network, JAVS management software suite announcement,  a company that specializes in work from home setups, ransomware at Tyler Technologies, and an amazing number of Tiny Chats produced by our NCSC colleagues. 

 

Friday, October 9, 2020

A Domestic Violence Hand Signal for Video Calls

 

Just a short note today that shows how tech can really help.  In an article on Medium.com, we learned a hand signal has been created that can be used by web/video conferencing users to signal domestic violence.

Elizabeth “Barajas-Román, who is the president and CEO of the Women’s Funding Network, a global philanthropic network dedicated to women and girls, wondered: How could survivors reach out and get the help they need in a safe way? The solution she landed on, with the help of a WFN partner group, was Signal for Help, a simple hand gesture that people experiencing abuse could silently use during video calls to tell friends or loved ones that they’re in trouble.” 

The result is the graphic shown above.  The signalforhelp.net website has more.

The great benefit of this approach is that it leaves no trail on messaging or e-mail systems that the abuser can find.

Pass this along.


Friday, October 2, 2020

Improving FTA/FTP Processes with Better Policy and Tech

 

 

FTA or Failure to Appear and FTP, or Failure to Pay is the source of a great percentage of warrants issued by courts along with giving great stress to those involved. 

I have been thinking about the civil unrest earlier this year and the place that failure to appear warrants seems to be involved.  In this post, I will share some recent thinking about these warrants and some tech that can help?

Tuesday, September 22, 2020

Utah ODR Usability Report

 


The Innovation for Justice Program ( www.law.arizona.edu/i4j ) at the University of Arizona James E. Rogers College of Law has issued a new and insightful report titled: The Utah Online Dispute Resolution Platform: A Usability Evaluation and Report (full report available online in PDF for download here)


Thursday, September 10, 2020

Using Tech to Stop FTA's and Adjournments

 


With the success of web and audio hearings during the Covid-19 pandemic, courts have proven that absent/remote persons can be made available by mobile or computer.  It is time now to make this standard practice.




Friday, September 4, 2020

Comparative Statistical Model Standards

 

One “unicorn” (a mythical goal) in Court Technology has been that Case Management Systems will have the ability to create comparative case statistics between court systems. Policymakers love that idea so they can compare and punish/reward, but also perhaps better understand policy differences. The announcement that got me thinking about this is the recent NIEM 5.0 announcement that included as part of their update preparation for the future addition of GISM (Generic Statistical Information Model).

Also, understand that the ideal statistical comparison system doesn’t stop between courts, it extends to the full criminal and civil court systems. That brings us to discuss the new announcements and what they might mean for our future unicorn hunting.

Thursday, August 27, 2020

Tech Tip - Scheduling E-Mail Reminders

 


We have noted the increasing adoption of text reminders to case parties by the courts before.  In this short “tech tip” post we will consider how we can add an automatic reminder via e-mail and even set up an online shared scheduling system?  

Wednesday, August 19, 2020

Thomson Reuters Announces Two New Judicial Tools

 


Two announcements from Thomson Reuters, Quick Check Judicial, and the acquisition of the Caselines system. 

August 19, 2020 – Thomson Reuters has introduced Quick Check Judicial, a new Westlaw Edge feature within Quick Check. 

Thursday, August 13, 2020

Mobile Device Tools for Courts

 

Many courts and judicial systems have configured their websites for mobile/cell phone screen size.  But many other courts have not.  Considering that over 90% of mobile/cell phone users have Internet access from their device, maybe the focus of your online information delivery approach might shift?  We discuss two tools that might help?



Friday, July 31, 2020

Are Current Courthouses Wrong for the Post Pandemic World?



The Covid-19 Pandemic has been an opportunity to re-examine how courts and legal business is done.  We have written many articles about new ideas and experiments in recent months. Now it is time to think long-term about courthouses themselves as they are the second biggest expense after the judges and staff?  Let’s begin:

Friday, July 24, 2020

The Economics of Court Technology




In June 2020 Los Angeles Superior Court announced the “LACourtConnect” program to facilitate web/video/audio appearance.  It is among many efforts to enable remote court access.  But there is more about this that is important that I will discuss below.



Wednesday, July 15, 2020

Courts Posting Zoom Conference ID’s and Passwords


Some news came in from several courts.  It is reported that Zoom web conferencing proceedings are being interrupted because the courts are publicly posting the time, link, and passwords on their websites.

Stop it!

We apply security in the physical courthouse. It should be the same in cyberspace.  

First, instead of openly posting the Zoom information, one can have a request system to attend the conference.  This is the security officer/body scanning approach. The request system message can then be reviewed by staff and the approved link and password then sent via e-mail or text to the person.    

I can see that a court might not want to spend the time/cost to program a request system?  The church I attend uses Eventbrite, but this G2.com article lists 20 alternatives.  

Second, if one wishes to make the entire proceeding public, then one can use Zoom’s ability to stream via YouTube? The Texas Supreme Court and others (I watched a hearing from the Guyana Supreme Court this morning) have used this approach.  


This is not hard.

Thursday, July 9, 2020

This and That in Court Technology - July 2020



Assateague Island Wild Ponies

We have news about a report on protection order repositories, a drive-up clerk’s office that protects uses and staff, comments on impediments in the application of court and legal technology, the HiiL Charging for Justice report, the NIEM 5.1 beta standard announcement, AI closed captioning systems compared, and fun Zoom and Teams web video meeting backgrounds.

Thursday, June 25, 2020

eCourts 2020 Summer Survey



We could use your help figuring out eCourts 2020.

We hope you and your family are staying safe with all that's going on in the world. The National Center for State Courts (NCSC) is staying on top of developing challenges we all face, including COVID, job-related stresses, travel, and budget cuts. 

eCourts 2020 is a mere five months away, and while we have an excellent education, networking, and exhibit show planned, the possibility of not being able to have a face-to-face conference is still up in the air. 

We could use your help. Please take a few minutes to complete a quick survey.  Click here.
 

Wednesday, June 24, 2020

Actionable Cybersecurity for Courts


https://bit.ly/37YIZ1L


  A new NCSC report written by Sajed Naseem, Court Information Security Officer, New Jersey Courts, Jannet A. Okazaki, Principal Court Management Consultant, NCSC, and Barbara Holmes, Principal Court Management Consultant, NCSC was released last month. 
 



Friday, June 12, 2020

This and That in Court Technology - Summer Solstice 2020 Edition


Since many of us are still social distancing, I thought it would be nice to enjoy the upcoming summer solstice sunrise with the following news from the court tech world?  In this edition, we share a new NCSEA webinar, a Court Leader podcast on how courts are dealing with the pandemic, news about a Trinidad and Tobago online murder trial, the US Federal Courts restarting jury trials report, news from courts in Southeast Asia, and a new handy Microsoft Windows 10 feature.


Wednesday, June 3, 2020

CCMS Part 21: Comments on Project Management, Acquisition, and Development


Sculpture at Davidson Co Courthouse
Old Davidson County Tennessee Courthouse sculpture by Brent Moore


Over the years I have picked up some ideas that I think can help many court technology projects.  In this penultimate post to the Court Case Management System (CCMS) series, we wish to share some of those ideas and lessons learned.  We will specifically discuss acquisition strategies, buy versus build, and sustainability. 


Thursday, May 21, 2020

The Online Courtroom Project Announced


https://onlinecourtroom.org

Via Press Release:

Announcing the formation of THE ONLINE COURTROOM PROJECT

In an era of social distancing, how do we stay together to ensure that justice is still done? How can we protect our constitutional right to be judged by a jury of our peers if we are required to stay physically apart? How do we ensure our constitutional access to justice when some courthouse doors are locked? Is justice possible when parties, witnesses, and even triers of fact appear online? These are pressing questions for our legal system and our democracy.


Wednesday, May 20, 2020

First remote jury trial shows potential for widespread use


From @the Center newsletter by the NCSC on May 5, 2020

Let the record show that history was made at 8 a.m. CDT Monday, May 18, 2020, in northeast Texas, where 26 potential jurors met in the comfort of their homes for the nation’s first-ever remote jury trial, presided over by two judges, one of whom was making sure the technology worked the way it should.



Thursday, May 7, 2020

This and That in Court Technology May 2020



In this month’s highlights we share information about the PASS (Public Access Software Spec), our NCSC Tiny Chat about digital signatures, e-notarization and digital notice, Tyler’s Virtual Court offering, virtual court hearings in Nigeria, an electronic hearing practice guide posted by the Trinidad and Tobago Judiciary, and special offers by Microsoft for public safety and non-profits in response to the pandemic.


Friday, May 1, 2020

May First 2020, Court Tech News and Notes




In this compilation of news items, we share several from the National Center for State Courts including the upcoming “Virtual Doctor Is In” Sessions, news about the Supreme Court ruling on Georgia’s law Copywrite assertion, a new speech to text system, and some words of wisdom.



Friday, April 24, 2020

And Now for Something Completely Different


https://en.wikipedia.org/wiki/And_Now_for_Something_Completely_Different

To quote Monty Python, we have some different court tech subject matter to share in this post. 

The COSCA/NACM Joint Technology Committee has issued two new Resource Bulletins.  The first is an "Introduction to AI for Courts".  The second is "Getting Started with a Chatbot."

More below…



Monday, April 20, 2020

eFileTexas 2.0 RFO Issued



Big Tex at the Texas State Fair
The Texas Office of Court Administration is providing an official notification of an RFO titled “eFileTexas 2.0”.

 The Texas Office of Court Administration (OCA), a judicial branch agency that assists the Supreme Court of Texas with the administration of the Texas courts, invites submissions of offers for systems and services for a statewide cloud‐based, COTS electronic filing system, a document access system, a redaction component, and a forms assembly solution (“eFileTexas 2.0” or “Solution”).



Friday, April 17, 2020

It’s Happening


A meme from Arrested Development, Season 3, Episode 1
I think that many of our friends in Court Technology are astounded at the rapid changes that have been implemented in the courts in just the past five weeks?  Today’s post will list a few of the many uses of web and audio conferencing along with the rules and procedures including a terrific website by CTC 2019 keynote speaker Richard Susskind, SCOTUS instituting audio oral arguments available to the public starting in May 2020, Texas Supreme Court arguments, YouTube streaming, and technical guidance, and Michigan’s Virtual Courtroom Task Force report.