Automating Plain Language

 

From Microsoft Stock Images

Over two decades ago our NCSC Jury Studies pioneer, Tom Munsterman, ran the WordPerfect word processor language level test against some jury instructions.  He told me it reported that the reading level needed to understand the instructions were university graduate school.  So, when an article identifying “ways that lawyers could make their written documents easier for the average person to read” was posted by MIT, I thought it was time to revisit the subject?

Court Tech News and Notes for February 2022

 

Slow and steady wins the court tech race

This post includes news about court text messaging in Colorado, a TurboCourt anniversary, nine justice reform programs to review, some free court subject public service announcements, a study on remote hearings costs and benefits, and innovations from the HiiL Demo Day 2022.

Minnesota Legal Kiosk Project

 

Thanks to a tweet from attorney Mark C. Palmer we learned today about this Minnesota project that started last year.

The project issued the following press release on May 3, 2021. 

Self-Help Information by the Courts in 2021

We were curious as to the status of online court help to the self-represented litigants as a good 2021 year-end wrapup article for the CTB?  We share what we found below.

In addition, we just learned of a new NIJ study on the use of Chatbots in the Criminal Justice System to add to our list of online helpers.  

Never Waste a Good Crisis to Update your Court

The Freakonomics website has a page that discusses the quote in the title of this post.  It is obviously appropriate for the courts in this time of the Covid-19 pandemic, but I have used it in another context, when a new case, document, or e-filing systems are being introduced into a court.  I explain below…

Looks Like a Court Record to Me?

I read with interest announcements regarding a new MicrosoftTeams “Meeting Recap” feature (along with a couple of other interesting functions) that begins roll out soon.  The announcement says…

“Originally announced in September 2020, this new meeting experience will allow participants or people unable to attend the meeting to access meeting content after it has ended. Microsoft Teams will automatically share the meeting recording, transcript, chat, shared files, and more in the meeting’s details tab.”

Mobile Device Tools for Courts

 

Many courts and judicial systems have configured their websites for mobile/cell phone screen size.  But many other courts have not.  Considering that over 90% of mobile/cell phone users have Internet access from their device, maybe the focus of your online information delivery approach might shift?  We discuss two tools that might help?

Are Current Courthouses Wrong for the Post Pandemic World?

The Covid-19 Pandemic has been an opportunity to re-examine how courts and legal business is done.  We have written many articles about new ideas and experiments in recent months. Now it is time to think long-term about courthouses themselves as they are the second biggest expense after the judges and staff?  Let’s begin:

What technology will courts be using in 5 years’ time?

Hon. Judge Andrea Tsalamandris

We are pleased to share the following post from our friend, the Hon. Judge Andrea Tsalamandris from Melbourne, Australia on "how technology can be used by judges and court administration to create efficiencies in our courts, and enhance access to justice.

Farewell to Richard Zorza and More Court Tech News

We have sad news regarding the passing of access to justice pioneer, Richard Zorza as well as news from the Ninth Judicial Circuit in Orange County/Orlando Florida, more online services announce by the BC Civil Resolution Tribunal, some notes on courtroom technology and the Microsoft Surface Hub 2S.

This and That in Court Tech – February 2019

https://goo.gl/NZgsos

This month we write about legislative support for court notification systems, BC’s new ODR system, a thought piece on AI helping to overcome judicial bias, a new Florida Bar natural language AI system, an ABA report on technology for non-lawyers, and an interesting report on understanding justice needs.

18 Ways Courts Should Use Technology to Better Serve their Customers

Back in October 2018, we see that our good friend and former NCSC colleague, John Greacen released the above-titled report issued by the Institute for the Advancement of the American Legal System at the University of Denver.  We briefly summarize below…

This and That in Court Tech – January 2019

In this edition, we share information about a new court use of social media report, mobile video conferencing and identity verification, Connecticut Probate Court E-Filing, digital blockchain marriage certificates, an excellent self-help center website, and an upcoming conference.

eCourts 2018 Conference Session Videos Now Available

Roosevelt Sawyer, Chief Information Officer,
Florida Office of the State Courts Administrator

The video recordings for the great eCourts 2018 conference are now available for streaming here.

We are very pleased to be able to share the following list of excellent sessions below.

A Few eCourts 2018 Highlights

We are back from the eCourts 2018 Conference held last week in Las Vegas.  There were many great educational sessions and, I will share below some of the ones that I found interesting.  But also, please note that all the sessions were video recorded.  The NCSC team is working to put them online. I will write a note here when they are available.  So here goes…

Council of Europe adopts first European Ethical Charter on the use of artificial intelligence in judicial systems

In a press release on December 4, 2018:

The European Commission for the Efficiency of Justice (CEPEJ) of the Council of Europe has adopted the first European text setting out ethical principles relating to the use of artificial intelligence (AI) in judicial systems.

The Charter provides a framework of principles that can guide policymakers, legislators and justice professionals when they grapple with the rapid development of AI in national judicial processes.

E-Filing Used for Theft and Some Remediation Ideas

Thanks to a message via ImageSoft, we learned of a Florida Bar News article describing how a law office manager used the system to “file papers in a foreclosure case” and then took $130,000 that was “left over after the foreclosure sale”.  We discuss the actions taken by the E-Filing Authority and more below…

Lessons on Court Public Access

Margaret Hagan, Director of the Legal Design Lab at Stanford University, posted a terrific article that summarizes the results of their policy lab course this spring on “Community-Led System Design Practice”.  The entire article is enlightening.  I will highlight some findings I found particularly interesting below.

This and That in Court Technology – June 2018

https://www.lawhelp.org/DC/

News about a national list of self-help court and public websites, lots of news about the upcoming E-Courts Conference, and tips for dealing with your email inbox.

UK Small Claims Online System Updated

https://goo.gl/J9cxhN

We learned in a press release that our favorite and the original, small claims system for the UK Courts have been updated.  The press release is titled: "Quicker way to resolve claim disputes launched online: A new online service to make it quicker and easier for people to claim money owed, resolve disputes out of court and access mediation has gone live."

The new service is available at: https://www.gov.uk/make-court-claim-for-money